24/7 emergency property repairs in Swansea

Homeowners & tenants

Call 0247 5222 999.

Landlords, agents & property managers

Call us, or open an account for portfolio cover.

• Facilities management
• Out of hours cover

Emergency trades across Swansea

• Plumbing & leaks

  Leaks in hillside terraces and waterfront apartments, stopped fast.

• Electrical

  Faults and outages, including water-affected electrics after storms.

• Heating

  Boiler breakdowns through Swansea's wet, windy winters.

• Locksmith

  Lock-outs and lock changes across Uplands and Brynmill student lets.

• Glazing & boarding

  Storm-damaged windows and doors boarded and made secure.

• Drainage

  Blocked drains on steep streets after heavy rain.

• Roofing

  Roof and chimney damage from coastal storms blowing in off the bay.

Our nationwide network covers Swansea

Postcode districts covered: SA1–SA9

and surrounding areas including Mumbles, Gorseinon, Pontarddulais, Clydach, Neath.

Property in Swansea

Swansea's housing climbs the hills above the bay: Victorian and Edwardian terraces in the Uplands, Sketty and Brynmill, post-war estates, and apartments in the Maritime Quarter and SA1 waterfront. Steep streets and split-level homes add challenges for access and drainage.

Facing Swansea Bay and the Atlantic weather, the city sees frequent rain and strong coastal storms. Wind-driven rain gets into older stonework and windows, and storms regularly damage roofs and chimneys.

Swansea's rental market mixes a large student population with family lets, and every landlord in Wales must be registered and licensed under Rent Smart Wales. Recorded emergency repairs help landlords show how they maintain their homes.

How it works

75% of issues resolved by telephone triage without a contractor attending (NECOS reported).

• The Call

  Water through the ceiling. Your tenant dials one number, and a trained call handler answers — nights, weekends and bank holidays included.

• Triage

  We assess urgency and risk, then talk the caller through safe self-help steps. Many issues are made safe over the phone — no call-out required.

• Dispatch

  If an engineer is needed, we match the job to a vetted local contractor with the right trade — fully briefed before they set off.

• On Site

  The engineer arrives, assesses, explains the fix and makes the property safe — with quality materials, to a standard we stand behind.

• Fixed & Reported

  Job closed. You receive a clear report: the work carried out, the costs, and any recommendations for future maintenance.

• More about our triage service

Smell gas? Leave the property and call the National Gas Emergency Service on 0800 111 999.

Nearby cities

• Cardiff
• Bristol
• Plymouth
• Belfast

Emergency repairs in Swansea: FAQs

• Swansea storms have damaged my roof or windows — what now?

  Call us. We'll arrange make-safe work such as sheeting or boarding, isolate water or power if needed, and then organise the permanent repair.

• Is your service useful for Rent Smart Wales landlords in Swansea?

  Yes. Tenants get 24/7 emergency cover and landlords get a record of each repair to evidence how their homes are maintained.

• Can homeowners and tenants in Swansea call you directly?

  Yes. Anyone with a property emergency in Swansea can call our 24/7 hotline on 0247 5222 999. A trained call handler will triage the problem, talk you through safe first steps and, if a visit is needed, dispatch a vetted contractor from our nationwide network.

• Do you always send an engineer?

  Not always. We triage every call first and guide callers through safe self-help steps where appropriate. 75% of issues are resolved by telephone triage without a contractor attending (NECOS reported). When attendance is genuinely needed, we dispatch a vetted contractor with the right trade.

• What should I do if I smell gas in Swansea?

  Leave the property and call the National Gas Emergency Service on 0800 111 999. Once you're safe, call us on 0247 5222 999 so we can coordinate any follow-on repairs.