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Areas we cover · Belfast

24/7 emergency property repairs in Belfast

Red-brick terraces with rear returns are a big part of Belfast's character — and a common source of leaks and blocked yard drains. From the Lisburn Road and the streets around Queen's to Cathedral Quarter apartments and east Belfast family homes, our call handlers triage first and arrange a vetted contractor whenever attendance is needed.

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Homeowners & tenants

Call 0247 5222 999.

Landlords, agents & property managers

Call us, or open an account for portfolio cover.

Emergency trades across Belfast

  • Plumbing & leaks

    Leaks and burst pipes in rear returns and red-brick terraces.

  • Electrical

    Faults and outages in older homes and city-centre apartments.

  • Heating

    Boiler breakdowns, including oil-fired systems common in Northern Ireland.

  • Locksmith

    Lock-outs and lock changes across student lets and family homes.

  • Glazing & boarding

    Broken windows and doors boarded or reglazed to keep homes secure.

  • Drainage

    Blocked yard drains and gullies behind terraced streets.

  • Roofing

    Slate, chimney and gutter repairs after wind and rain off the Lough.

Our nationwide network covers Belfast

Postcode districts covered: BT1–BT17

and surrounding areas including Lisburn, Newtownabbey, Holywood, Dundonald, Carryduff.

Property in Belfast

Belfast's housing is shaped by its industrial past: long streets of Victorian red-brick terraces, larger villas in south Belfast, post-war estates and a newer wave of city-centre and harbour apartments. Older terraces often have rear returns and yards where leaks and blocked drains are common.

Weather off the Irish Sea and Belfast Lough brings frequent rain and strong winds. Roofs, chimneys and gutters need regular attention, and cold snaps can freeze pipes in rear returns and outbuildings.

Private renting has grown steadily in Belfast, with student housing near Queen's and Ulster University and many family lets across the city, all within Belfast City Council's area. Northern Ireland has its own landlord obligations, and fast, recorded repairs help landlords meet them.

How it works

75% of issues resolved by telephone triage without a contractor attending (NECOS reported).

  • The Call

    Water through the ceiling. Your tenant dials one number, and a trained call handler answers — nights, weekends and bank holidays included.

  • Triage

    We assess urgency and risk, then talk the caller through safe self-help steps. Many issues are made safe over the phone — no call-out required.

  • Dispatch

    If an engineer is needed, we match the job to a vetted local contractor with the right trade — fully briefed before they set off.

  • On Site

    The engineer arrives, assesses, explains the fix and makes the property safe — with quality materials, to a standard we stand behind.

  • Fixed & Reported

    Job closed. You receive a clear report: the work carried out, the costs, and any recommendations for future maintenance.

Smell gas? Leave the property and call the Northern Ireland Gas Emergency Service on 0800 002 001.

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Emergency repairs in Belfast: FAQs

  • Which gas emergency number should I call in Belfast?

    In Northern Ireland, if you smell gas, leave the property and call the Northern Ireland Gas Emergency Service on 0800 002 001. Then call us on 0247 5222 999 so we can coordinate follow-on repairs.

  • Can you help with oil-fired heating in Belfast?

    Yes. Many homes in Northern Ireland use oil-fired boilers. Our handlers can check basic controls and fuel supply with you, then send a heating engineer if needed.

  • Can homeowners and tenants in Belfast call you directly?

    Yes. Anyone with a property emergency in Belfast can call our 24/7 hotline on 0247 5222 999. A trained call handler will triage the problem, talk you through safe first steps and, if a visit is needed, dispatch a vetted contractor from our nationwide network.

  • Do you always send an engineer?

    Not always. We triage every call first and guide callers through safe self-help steps where appropriate. 75% of issues are resolved by telephone triage without a contractor attending (NECOS reported). When attendance is genuinely needed, we dispatch a vetted contractor with the right trade.