Skip to content

24/7 ·Available now

NECOS.FM

Areas we cover · Edinburgh

24/7 emergency property repairs in Edinburgh

Period flats need a careful touch. From Old Town tenements and New Town Georgian terraces to newer homes in Leith, our Edinburgh cover starts with a trained call handler who triages the emergency and, when a visit is needed, briefs a vetted contractor on the building before they arrive.

24/7 · Call handlers available now

Homeowners & tenants

Something broken right now in Edinburgh? Call 0247 5222 999 — a trained call handler answers day and night.

Landlords, agents & property managers

Call us, or open an account for portfolio cover across Edinburgh and the rest of the UK.

Trades we cover

Emergency trades across Edinburgh.

Plumbing & leaks

Leaks in tenement flats and shared stairs, traced and stopped fast.

Electrical

Faults in older flat wiring and common stair lighting, made safe any time.

Heating

Boiler failures and frozen pipes in Edinburgh's cold, damp winters.

Locksmith

Lock-outs and changes for tenement doors, flats and shared entry systems.

Glazing & boarding

Broken sash windows boarded or repaired with care for period buildings.

Drainage

Blocked soil stacks and common drains shared by every flat in a stair.

Roofing

Wind-damaged slates, chimneys and gutters after storms off the Forth.

Coverage

Our nationwide network covers Edinburgh.

Postcode districts covered

EH1–EH17

and surrounding areas including Leith, Musselburgh, Dalkeith, Currie, South Queensferry.

Property in Edinburgh

Much of Edinburgh's housing is historic: medieval and Victorian tenements in the Old Town and Marchmont, Georgian terraces in the New Town and many listed buildings where repairs need extra care. Shared stairs and roofs mean one problem often affects several owners.

Wind off the Firth of Forth and a cool, damp climate test roofs, chimneys and old sash windows. Frozen pipes in unheated common stairs and water ingress through stonework are familiar winter calls.

Students, professionals and families compete for rented homes in Edinburgh, where the City of Edinburgh Council oversees the market and landlords must meet Scotland's repairing standard. Fast, recorded emergency repairs help protect tenants and listed fabric alike.

IllustrativeStylised dotted map of the United Kingdom with highlighted towns and cities (illustrative only, not live job data)Edinburgh
Illustrative only — Edinburgh highlighted. Not live job data.

How it works

Call. Triage. Dispatch. On site. Fixed.

75% of issues resolved by telephone triage without a contractor attending (NECOS reported).

  1. 01

    The Call

    Water through the ceiling. Your tenant dials one number, and a trained call handler answers — nights, weekends and bank holidays included.

  2. 02

    Triage

    We assess urgency and risk, then talk the caller through safe self-help steps. Many issues are made safe over the phone — no call-out required.

  3. 03

    Dispatch

    If an engineer is needed, we match the job to a vetted contractor covering Edinburgh with the right trade — fully briefed before they set off.

  4. 04

    On Site

    The engineer arrives, assesses, explains the fix and makes the property safe — with quality materials, to a standard we stand behind.

  5. 05

    Fixed & Reported

    Job closed. You receive a clear report: the work carried out, the costs, and any recommendations for future maintenance.

Smell gas? Leave the property and call the National Gas Emergency Service on 0800 111 999.

Questions

Emergency repairs in Edinburgh: FAQs.

Nearby cities

Emergency desk · Open 24/7

Something broken right now?

Our emergency desk is open 24 hours a day, 365 days a year. Call now, or report it online.