Areas we cover · Edinburgh
24/7 emergency property repairs in Edinburgh
Period flats need a careful touch. From Old Town tenements and New Town Georgian terraces to newer homes in Leith, our Edinburgh cover starts with a trained call handler who triages the emergency and, when a visit is needed, briefs a vetted contractor on the building before they arrive.
Call 0247 5222 999 · Open a business account
Homeowners & tenants
Call 0247 5222 999.
Landlords, agents & property managers
Call us, or open an account for portfolio cover.
Emergency trades across Edinburgh
Plumbing & leaks
Leaks in tenement flats and shared stairs, traced and stopped fast.
Electrical
Faults in older flat wiring and common stair lighting, made safe any time.
Heating
Boiler failures and frozen pipes in Edinburgh's cold, damp winters.
Locksmith
Lock-outs and changes for tenement doors, flats and shared entry systems.
Glazing & boarding
Broken sash windows boarded or repaired with care for period buildings.
Drainage
Blocked soil stacks and common drains shared by every flat in a stair.
Roofing
Wind-damaged slates, chimneys and gutters after storms off the Forth.
Our nationwide network covers Edinburgh
Postcode districts covered: EH1–EH17
and surrounding areas including Leith, Musselburgh, Dalkeith, Currie, South Queensferry.
Property in Edinburgh
Much of Edinburgh's housing is historic: medieval and Victorian tenements in the Old Town and Marchmont, Georgian terraces in the New Town and many listed buildings where repairs need extra care. Shared stairs and roofs mean one problem often affects several owners.
Wind off the Firth of Forth and a cool, damp climate test roofs, chimneys and old sash windows. Frozen pipes in unheated common stairs and water ingress through stonework are familiar winter calls.
Students, professionals and families compete for rented homes in Edinburgh, where the City of Edinburgh Council oversees the market and landlords must meet Scotland's repairing standard. Fast, recorded emergency repairs help protect tenants and listed fabric alike.
How it works
75% of issues resolved by telephone triage without a contractor attending (NECOS reported).
The Call
Water through the ceiling. Your tenant dials one number, and a trained call handler answers — nights, weekends and bank holidays included.
Triage
We assess urgency and risk, then talk the caller through safe self-help steps. Many issues are made safe over the phone — no call-out required.
Dispatch
If an engineer is needed, we match the job to a vetted local contractor with the right trade — fully briefed before they set off.
On Site
The engineer arrives, assesses, explains the fix and makes the property safe — with quality materials, to a standard we stand behind.
Fixed & Reported
Job closed. You receive a clear report: the work carried out, the costs, and any recommendations for future maintenance.
Smell gas? Leave the property and call the National Gas Emergency Service on 0800 111 999.
Nearby cities
Emergency repairs in Edinburgh: FAQs
Are listed buildings in Edinburgh treated differently?
They are handled with extra care. The first job is to make the situation safe; the contractor is told the building is listed so any permanent work can be planned with suitable materials and approvals.
What about problems in a shared tenement stair?
Common stairs are part of everyday work for us: leaks from above, stair lighting and blocked shared drains, with the factor or managing agent kept informed.
Can homeowners and tenants in Edinburgh call you directly?
Yes. Anyone with a property emergency in Edinburgh can call our 24/7 hotline on 0247 5222 999. A trained call handler will triage the problem, talk you through safe first steps and, if a visit is needed, dispatch a vetted contractor from our nationwide network.
Do you always send an engineer?
Not always. We triage every call first and guide callers through safe self-help steps where appropriate. 75% of issues are resolved by telephone triage without a contractor attending (NECOS reported). When attendance is genuinely needed, we dispatch a vetted contractor with the right trade.
What should I do if I smell gas in Edinburgh?
Leave the property and call the National Gas Emergency Service on 0800 111 999. Once you're safe, call us on 0247 5222 999 so we can coordinate any follow-on repairs.