Areas we cover · Aberdeen
24/7 emergency property repairs in Aberdeen
Long, dark winters test every boiler and pipe in the Granite City. When the heating fails in a Rosemount tenement or a pipe bursts in a Cults family home, our trained handlers answer at any hour, guide residents through safe first steps and arrange a vetted engineer if one is needed.
24/7 · Call handlers available now
Homeowners & tenants
Something broken right now in Aberdeen? Call 0247 5222 999 — a trained call handler answers day and night.
Landlords, agents & property managers
Call us, or open an account for portfolio cover across Aberdeen and the rest of the UK.
Trades we cover
Emergency trades across Aberdeen.
Plumbing & leaks
Burst and frozen pipes in granite tenements and family homes.
Electrical
Faults and outages, including during winter storms.
Heating
Boiler breakdowns through long, cold north-east winters.
Locksmith
Lock-outs and lock changes for tenement flats and houses.
Glazing & boarding
Storm-damaged windows boarded and made secure.
Drainage
Blocked common drains in tenements and gutters in heavy rain.
Roofing
Slate and chimney damage from North Sea storms and heavy snow.
Coverage
Our nationwide network covers Aberdeen.
Postcode districts covered
AB10–AB12, AB15, AB16, AB21–AB25 (Aberdeen post town); AB13 and AB14 (Milltimber and Peterculter)
and surrounding areas including Dyce, Bridge of Don, Cults, Westhill, Portlethen.
Property in Aberdeen
Aberdeen is the Granite City: tenements, terraces and villas built from grey granite, alongside post-war estates and modern homes on the city's edges. Granite is tough, but roofs, chimneys and window surrounds on older buildings need regular care.
On the North Sea coast in the north-east of Scotland, Aberdeen has long, cold winters with frost, snow and fierce coastal storms. Frozen pipes, boiler failures and storm damage to roofs are among the most common winter calls.
Energy-sector workers, students and families all shape the Granite City's rental market, overseen by Aberdeen City Council, and landlords must meet Scotland's repairing standard. Quick, well-recorded repairs protect tenants through harsh winters.
How it works
Call. Triage. Dispatch. On site. Fixed.
75% of issues resolved by telephone triage without a contractor attending (NECOS reported).
- 01
The Call
Water through the ceiling. Your tenant dials one number, and a trained call handler answers — nights, weekends and bank holidays included.
- 02
Triage
We assess urgency and risk, then talk the caller through safe self-help steps. Many issues are made safe over the phone — no call-out required.
- 03
Dispatch
If an engineer is needed, we match the job to a vetted contractor covering Aberdeen with the right trade — fully briefed before they set off.
- 04
On Site
The engineer arrives, assesses, explains the fix and makes the property safe — with quality materials, to a standard we stand behind.
- 05
Fixed & Reported
Job closed. You receive a clear report: the work carried out, the costs, and any recommendations for future maintenance.
Smell gas? Leave the property and call the National Gas Emergency Service on 0800 111 999.
Questions
Emergency repairs in Aberdeen: FAQs.
Nearby cities
Emergency desk · Open 24/7
Something broken right now?
Our emergency desk is open 24 hours a day, 365 days a year. Call now, or report it online.