Areas we cover · Cardiff
24/7 emergency property repairs in Cardiff
Renting in Cardiff? Whether you're a student in Cathays, a tenant in Canton or a landlord with flats in Cardiff Bay, there's one number to call when a pipe bursts, the power trips or a key snaps in the lock. We triage the problem on the phone and send a vetted contractor if it can't wait.
24/7 · Call handlers available now
Homeowners & tenants
Something broken right now in Cardiff? Call 0247 5222 999 — a trained call handler answers day and night.
Landlords, agents & property managers
Call us, or open an account for portfolio cover across Cardiff and the rest of the UK.
Trades we cover
Emergency trades across Cardiff.
Plumbing & leaks
Leaks in Victorian terraces and bay-side apartments, stopped fast.
Electrical
Power loss and faults in student houses and modern flats.
Heating
Boiler breakdowns and no-hot-water calls through damp Welsh winters.
Locksmith
Lock-outs and lock changes across Cathays student lets and beyond.
Glazing & boarding
Wind-damaged or broken windows secured on exposed streets.
Drainage
Blocked shared drains and gullies in low-lying areas near the bay.
Roofing
Flat-roof and gutter leaks caused by persistent rain and Channel winds.
Coverage
Our nationwide network covers Cardiff.
Postcode districts covered
CF3, CF5, CF10, CF11, CF14, CF15, CF23, CF24
and surrounding areas including Penarth, Caerphilly, Pontypridd, Barry, Radyr.
Property in Cardiff
Cardiff grew rapidly as a coal port, leaving long rows of Victorian terraces across Cathays, Roath and Splott, grand villas in Pontcanna, and a newer waterfront of apartments around Cardiff Bay. Terraced homes here often share drainage and have rear extensions prone to leaks.
Wales's wet, mild climate means persistent rain and strong winds off the Bristol Channel. Gutters, flat roofs and older windows take a beating, and low-lying areas near the bay can see drainage struggle in heavy downpours.
Landlords in Wales must be registered and licensed under Rent Smart Wales, and Cardiff has a large student market around Cathays alongside professional and family lets. A clear record of emergency repairs supports compliance.
How it works
Call. Triage. Dispatch. On site. Fixed.
75% of issues resolved by telephone triage without a contractor attending (NECOS reported).
- 01
The Call
Water through the ceiling. Your tenant dials one number, and a trained call handler answers — nights, weekends and bank holidays included.
- 02
Triage
We assess urgency and risk, then talk the caller through safe self-help steps. Many issues are made safe over the phone — no call-out required.
- 03
Dispatch
If an engineer is needed, we match the job to a vetted contractor covering Cardiff with the right trade — fully briefed before they set off.
- 04
On Site
The engineer arrives, assesses, explains the fix and makes the property safe — with quality materials, to a standard we stand behind.
- 05
Fixed & Reported
Job closed. You receive a clear report: the work carried out, the costs, and any recommendations for future maintenance.
Smell gas? Leave the property and call the National Gas Emergency Service on 0800 111 999.
Questions
Emergency repairs in Cardiff: FAQs.
Nearby cities
Emergency desk · Open 24/7
Something broken right now?
Our emergency desk is open 24 hours a day, 365 days a year. Call now, or report it online.