Areas we cover · Bristol
24/7 emergency property repairs in Bristol
Bristol's hills mean water always finds the lowest flat in the building. When a leak, power cut or broken lock hits a Clifton townhouse, a Bedminster terrace or a harbourside apartment, our call handlers talk you through the safe first steps and arrange a vetted engineer if one is needed — at any hour.
Call 0247 5222 999 · Open a business account
Homeowners & tenants
Call 0247 5222 999.
Landlords, agents & property managers
Call us, or open an account for portfolio cover.
Emergency trades across Bristol
Plumbing & leaks
Leaks in split-level flats and basements across Bristol's hillside terraces.
Electrical
Faults and outages in period conversions and harbourside developments.
Heating
Boiler breakdowns and no-heat calls in shared houses and family homes.
Locksmith
Emergency entry and lock changes for HMOs, flats and townhouses.
Glazing & boarding
Broken sash windows and doors boarded or reglazed to keep homes secure.
Drainage
Blocked basement and lower-ground drains before water backs up.
Roofing
Valley-gutter and parapet leaks brought on by the south-west's steady rain.
Our nationwide network covers Bristol
Postcode districts covered: BS1–BS11, BS13–BS16, BS20, BS30–BS32, BS34–BS37, BS39–BS41, BS48, BS49
and surrounding areas including Kingswood, Filton, Keynsham, Portishead, Nailsea.
Property in Bristol
Bristol is a hilly city of Georgian and Victorian terraces, many split into flats, with plenty of basements and lower-ground floors. Steep streets mean water finds its way downhill, and properties at the bottom of a terrace often feel the effects of problems further up.
Mild, wet weather from the south-west brings persistent rain, so gutters, valley roofs and basement drainage get a steady workout. Damp and water ingress through older stonework are common calls through the autumn and winter.
Student lets, professional shares and family rentals keep Bristol's rental market busy, and Bristol City Council runs licensing schemes for many of them. Landlords and agents benefit from one reliable emergency route across every neighbourhood.
How it works
75% of issues resolved by telephone triage without a contractor attending (NECOS reported).
The Call
Water through the ceiling. Your tenant dials one number, and a trained call handler answers — nights, weekends and bank holidays included.
Triage
We assess urgency and risk, then talk the caller through safe self-help steps. Many issues are made safe over the phone — no call-out required.
Dispatch
If an engineer is needed, we match the job to a vetted local contractor with the right trade — fully briefed before they set off.
On Site
The engineer arrives, assesses, explains the fix and makes the property safe — with quality materials, to a standard we stand behind.
Fixed & Reported
Job closed. You receive a clear report: the work carried out, the costs, and any recommendations for future maintenance.
Smell gas? Leave the property and call the National Gas Emergency Service on 0800 111 999.
Nearby cities
Emergency repairs in Bristol: FAQs
My Bristol basement flat is flooding — what should I do?
Call us straight away. Our handlers guide residents to isolate water and protect belongings, then we dispatch a plumber or drainage specialist to find the cause.
Is 24/7 cover available for Bristol HMOs?
It is. Shared houses and HMOs across Bristol get the same round-the-clock call handling, and every repair is logged so landlords have a clear history for each licensed property.
Can homeowners and tenants in Bristol call you directly?
Yes. Anyone with a property emergency in Bristol can call our 24/7 hotline on 0247 5222 999. A trained call handler will triage the problem, talk you through safe first steps and, if a visit is needed, dispatch a vetted contractor from our nationwide network.
Do you always send an engineer?
Not always. We triage every call first and guide callers through safe self-help steps where appropriate. 75% of issues are resolved by telephone triage without a contractor attending (NECOS reported). When attendance is genuinely needed, we dispatch a vetted contractor with the right trade.
What should I do if I smell gas in Bristol?
Leave the property and call the National Gas Emergency Service on 0800 111 999. Once you're safe, call us on 0247 5222 999 so we can coordinate any follow-on repairs.