Areas we cover · Birmingham
24/7 emergency property repairs in Birmingham
Landlord or tenant, the first question in the middle of the night is the same: does this need an engineer now? Across Birmingham — from Jewellery Quarter apartments to the red-brick terraces of Kings Heath and Erdington — our call handlers answer that question first, then send a vetted trade from our nationwide network only when attendance is genuinely needed.
Call 0247 5222 999 · Open a business account
Homeowners & tenants
Call 0247 5222 999.
Landlords, agents & property managers
Call us, or open an account for portfolio cover.
Emergency trades across Birmingham
Plumbing & leaks
Leaks from ageing supply pipes and failed stopcocks in terraced homes across the city.
Electrical
Faults, outages and tripping boards in older housing and new city-centre apartments alike.
Heating
Frozen condensate pipes and boiler lock-outs during Birmingham's winter cold snaps.
Locksmith
Emergency entry and lock changes for student lets, flats and family homes.
Glazing & boarding
Broken windows and doors made secure after damage or attempted break-ins.
Drainage
Blocked shared drains behind terraced rows, cleared before they back up into homes.
Roofing
Leaks from flat-roofed rear extensions and slipped slates after storms.
Our nationwide network covers Birmingham
Postcode districts covered: B1–B21, B23–B38, B40, B42–B48
and surrounding areas including Solihull, Sutton Coldfield, West Bromwich, Smethwick, Halesowen.
Property in Birmingham
Birmingham's streets are lined with red-brick Victorian and Edwardian terraces, large interwar estates and post-war tower blocks, alongside a wave of city-centre apartment schemes. Many older terraces still have original chimneys, rear extensions and ageing supply pipes that fail without warning.
Winter frosts bring frozen condensate pipes and split outside taps, while intense summer storms test gutters and flat-roofed rear additions. Blocked shared drains are a recurring issue in closely packed terraced streets.
Student housing around Selly Oak and Edgbaston, city-centre build-to-rent and large portfolios of family lets all sit within Birmingham City Council's area. Landlords and agents need consistent emergency cover that works across very different property types.
How it works
75% of issues resolved by telephone triage without a contractor attending (NECOS reported).
The Call
Water through the ceiling. Your tenant dials one number, and a trained call handler answers — nights, weekends and bank holidays included.
Triage
We assess urgency and risk, then talk the caller through safe self-help steps. Many issues are made safe over the phone — no call-out required.
Dispatch
If an engineer is needed, we match the job to a vetted local contractor with the right trade — fully briefed before they set off.
On Site
The engineer arrives, assesses, explains the fix and makes the property safe — with quality materials, to a standard we stand behind.
Fixed & Reported
Job closed. You receive a clear report: the work carried out, the costs, and any recommendations for future maintenance.
Smell gas? Leave the property and call the National Gas Emergency Service on 0800 111 999.
Nearby cities
Emergency repairs in Birmingham: FAQs
Are student lets near Birmingham's universities covered?
Yes. We support landlords and agents with student housing across Selly Oak, Edgbaston and Aston, handling lock-outs, leaks and heating failures around the clock.
Can you help with frozen condensate pipes in Birmingham?
Often, yes — over the phone. Our call handlers can talk residents through safely thawing a frozen condensate pipe, which frequently restores heating without a call-out.
Can homeowners and tenants in Birmingham call you directly?
Yes. Anyone with a property emergency in Birmingham can call our 24/7 hotline on 0247 5222 999. A trained call handler will triage the problem, talk you through safe first steps and, if a visit is needed, dispatch a vetted contractor from our nationwide network.
Do you always send an engineer?
Not always. We triage every call first and guide callers through safe self-help steps where appropriate. 75% of issues are resolved by telephone triage without a contractor attending (NECOS reported). When attendance is genuinely needed, we dispatch a vetted contractor with the right trade.
What should I do if I smell gas in Birmingham?
Leave the property and call the National Gas Emergency Service on 0800 111 999. Once you're safe, call us on 0247 5222 999 so we can coordinate any follow-on repairs.