Areas we cover · Leicester
24/7 emergency property repairs in Leicester
Practical help, available every hour: that's how emergency repairs work for Leicester landlords, agents and tenants who call us. Whether it's a cellar leak in Clarendon Park, a tripped board in Highfields or a lock-out near the universities, our handlers triage first and send a vetted trade when it's needed.
Call 0247 5222 999 · Open a business account
Homeowners & tenants
Call 0247 5222 999.
Landlords, agents & property managers
Call us, or open an account for portfolio cover.
Emergency trades across Leicester
Plumbing & leaks
Leaks from hidden, ageing pipework in Victorian terraces and cellars.
Electrical
Faults in older wiring and outages in student and apartment blocks.
Heating
Boiler breakdowns and frozen pipes when winter frosts arrive.
Locksmith
Lock-outs and lock changes for student houses and family lets.
Glazing & boarding
Broken bay windows and doors boarded or reglazed.
Drainage
Blocked yard drains and gullies after summer thunderstorms.
Roofing
Gutter and slate repairs on terraced rows and rear extensions.
Our nationwide network covers Leicester
Postcode districts covered: LE1–LE9, LE19
and surrounding areas including Oadby, Wigston, Birstall, Braunstone Town, Syston.
Property in Leicester
Leicester's housing is dominated by Victorian and Edwardian terraces, many with bay windows, cellars and rear extensions, alongside interwar suburbs and modern student and apartment blocks near the centre. Older terraces often hide ageing pipework and wiring.
The East Midlands sees fairly dry weather, but winter frosts still cause frozen and split pipes, and summer thunderstorms can overwhelm gutters and yard drains on terraced streets.
Students, families and sharers make up much of Leicester's rental demand, and Leicester City Council oversees a sector that stretches from university-area lets to suburban homes. Consistent, recorded emergency cover makes life easier for landlords managing a mix of both.
How it works
75% of issues resolved by telephone triage without a contractor attending (NECOS reported).
The Call
Water through the ceiling. Your tenant dials one number, and a trained call handler answers — nights, weekends and bank holidays included.
Triage
We assess urgency and risk, then talk the caller through safe self-help steps. Many issues are made safe over the phone — no call-out required.
Dispatch
If an engineer is needed, we match the job to a vetted local contractor with the right trade — fully briefed before they set off.
On Site
The engineer arrives, assesses, explains the fix and makes the property safe — with quality materials, to a standard we stand behind.
Fixed & Reported
Job closed. You receive a clear report: the work carried out, the costs, and any recommendations for future maintenance.
Smell gas? Leave the property and call the National Gas Emergency Service on 0800 111 999.
Nearby cities
Emergency repairs in Leicester: FAQs
Can Leicester student landlords use your service?
Yes — lock-outs, leaks and heating failures in student lets near the universities are handled around the clock.
Can you repair leaks in Leicester cellars?
Yes. Our handlers help residents isolate the water first, then we send a plumber or drainage specialist to trace and fix the cause.
Can homeowners and tenants in Leicester call you directly?
Yes. Anyone with a property emergency in Leicester can call our 24/7 hotline on 0247 5222 999. A trained call handler will triage the problem, talk you through safe first steps and, if a visit is needed, dispatch a vetted contractor from our nationwide network.
Do you always send an engineer?
Not always. We triage every call first and guide callers through safe self-help steps where appropriate. 75% of issues are resolved by telephone triage without a contractor attending (NECOS reported). When attendance is genuinely needed, we dispatch a vetted contractor with the right trade.
What should I do if I smell gas in Leicester?
Leave the property and call the National Gas Emergency Service on 0800 111 999. Once you're safe, call us on 0247 5222 999 so we can coordinate any follow-on repairs.