Areas we cover · Portsmouth
24/7 emergency property repairs in Portsmouth
When a storm rolls in off the Solent, Portsea Island feels it first: slipped slates, broken windows, water where it shouldn't be. Our nationwide network covers Portsmouth and Southsea, from the tightly packed terraces of Fratton to flats around Gunwharf Quays, with make-safe help arranged through one 24/7 number.
24/7 · Call handlers available now
Homeowners & tenants
Something broken right now in Portsmouth? Call 0247 5222 999 — a trained call handler answers day and night.
Landlords, agents & property managers
Call us, or open an account for portfolio cover across Portsmouth and the rest of the UK.
Trades we cover
Emergency trades across Portsmouth.
Plumbing & leaks
Leaks in converted terraces, isolated before they reach neighbours.
Electrical
Faults and outages, including damage from storm-driven water.
Heating
Boiler breakdowns and no-heat calls in flats and shared houses.
Locksmith
Lock-outs and lock changes across Southsea's student and shared lets.
Glazing & boarding
Storm-damaged windows and doors boarded up and made secure.
Drainage
Drains on low-lying island streets overwhelmed by heavy rain.
Roofing
Slates, chimneys and flashing damaged by coastal storms off the Solent.
Coverage
Our nationwide network covers Portsmouth.
Postcode districts covered
PO1–PO3, PO6 (Portsmouth post town); PO4 and PO5 (Southsea post town)
and surrounding areas including Southsea, Cosham, Havant, Fareham, Gosport.
Property in Portsmouth
Portsea Island is one of the most densely built parts of the UK, dominated by Victorian and Edwardian terraces, many converted into flats and shared houses. Tight streets and shared walls mean leaks and drainage problems can quickly affect neighbours.
As an island city facing the Solent, Portsmouth takes the brunt of coastal storms. High winds and driving rain damage roofs, chimneys and windows, and salt air speeds up wear on external fittings. Low-lying areas are sensitive to heavy rain.
Shared homes across Portsea Island are widely licensed by Portsmouth City Council, and the city has a large student population alongside naval, professional and family renters. Landlords need emergency cover that responds to storm damage as well as everyday faults.
How it works
Call. Triage. Dispatch. On site. Fixed.
75% of issues resolved by telephone triage without a contractor attending (NECOS reported).
- 01
The Call
Water through the ceiling. Your tenant dials one number, and a trained call handler answers — nights, weekends and bank holidays included.
- 02
Triage
We assess urgency and risk, then talk the caller through safe self-help steps. Many issues are made safe over the phone — no call-out required.
- 03
Dispatch
If an engineer is needed, we match the job to a vetted contractor covering Portsmouth with the right trade — fully briefed before they set off.
- 04
On Site
The engineer arrives, assesses, explains the fix and makes the property safe — with quality materials, to a standard we stand behind.
- 05
Fixed & Reported
Job closed. You receive a clear report: the work carried out, the costs, and any recommendations for future maintenance.
Smell gas? Leave the property and call the National Gas Emergency Service on 0800 111 999.
Questions
Emergency repairs in Portsmouth: FAQs.
Nearby cities
Emergency desk · Open 24/7
Something broken right now?
Our emergency desk is open 24 hours a day, 365 days a year. Call now, or report it online.