Areas we cover · London
24/7 emergency property repairs in London
Water coming through the ceiling of a converted Victorian flat is a very London problem — the leak is often two floors up and nobody knows where the stopcock is. Call our 24/7 desk and a trained handler will help isolate it, then send a vetted plumber, electrician or locksmith if the job needs one, in any borough, day or night.
24/7 · Call handlers available now
Homeowners & tenants
Something broken right now in London? Call 0247 5222 999 — a trained call handler answers day and night.
Landlords, agents & property managers
Call us, or open an account for portfolio cover across London and the rest of the UK.
Trades we cover
Emergency trades across London.
Plumbing & leaks
Burst pipes and leaks between stacked flats, isolated fast to protect the homes below.
Electrical
Power loss, tripping circuits and faults in older wiring behind converted period flats.
Heating
Boiler and communal heating failures in blocks, terraces and conversions across the capital.
Locksmith
Lock-outs, failed entry locks and changes after tenant turnover or a break-in.
Glazing & boarding
Broken shopfronts, sash windows and door panels boarded and secured the same night.
Drainage
Blocked stacks and overflowing drains, including issues linked to older combined sewers.
Roofing
Flat-roof and valley-gutter leaks on mansard and terrace roofs after heavy rain.
Coverage
Our nationwide network covers London.
Postcode districts covered
E1–E18, E20, EC1–EC4, N1–N22, NW1–NW11, SE1–SE28, SW1–SW20, W1–W14, WC1–WC2
and surrounding areas including Croydon, Kingston upon Thames, Romford, Harrow, Enfield, Bromley.
Property in London
London's housing is famously mixed: Georgian and Victorian terraces carved into flats, interwar suburban semis, post-war council estates and a fast-growing skyline of purpose-built rental towers. Shared risers, communal boilers and older lead or iron pipework sit side by side with modern plant rooms, so the same postcode can need very different fixes.
Summer downpours can overwhelm older combined sewers and flat roofs, while cold snaps catch out pipework in unheated loft conversions and communal stairwells. Leaks travelling between stacked flats are one of the most common out-of-hours calls in the capital.
The rental market is dominated by professional landlords, block managers and build-to-rent operators working across many of the boroughs, each with its own licensing expectations. A single route for emergencies across every borough keeps records consistent wherever a property sits.
How it works
Call. Triage. Dispatch. On site. Fixed.
75% of issues resolved by telephone triage without a contractor attending (NECOS reported).
- 01
The Call
Water through the ceiling. Your tenant dials one number, and a trained call handler answers — nights, weekends and bank holidays included.
- 02
Triage
We assess urgency and risk, then talk the caller through safe self-help steps. Many issues are made safe over the phone — no call-out required.
- 03
Dispatch
If an engineer is needed, we match the job to a vetted contractor covering London with the right trade — fully briefed before they set off.
- 04
On Site
The engineer arrives, assesses, explains the fix and makes the property safe — with quality materials, to a standard we stand behind.
- 05
Fixed & Reported
Job closed. You receive a clear report: the work carried out, the costs, and any recommendations for future maintenance.
Smell gas? Leave the property and call the National Gas Emergency Service on 0800 111 999.
Questions
Emergency repairs in London: FAQs.
Nearby cities
Emergency desk · Open 24/7
Something broken right now?
Our emergency desk is open 24 hours a day, 365 days a year. Call now, or report it online.