Day-to-day property support
Reactive maintenance, owned from report to close-out.
When something goes wrong, we coordinate the right trade or specialist through attendance, repair, evidence and completion — one request, one accountable team.
End to end
Fewer hand-offs. Clearer ownership.
One request can be managed end to end: diagnosis, contractor allocation, client approval where required, access coordination, works completion, photographic evidence and commercial close-out.
The result is a consistent process — whether it's a single property or an entire portfolio.
How a repair runs
From first report to commercial close-out.
- 01
Report
Logged by phone, online or in NECOS.APP.
- 02
Diagnose
Urgency, trade and access confirmed.
- 03
Allocate
The right local trade instructed.
- 04
Approve
Quotes approved where your rules require it.
- 05
Complete
Works finished with photographic evidence.
- 06
Close out
Records, documents and invoice against the job.
Repairs across the property lifecycle
A broad multi-trade capability.
Designed to keep buildings operational and occupants supported.
Mechanical & Water
- Plumbing repairs
- Leak investigation
- Heating & hot water
- Gas-related works
- Drainage & blocked drains
- Ventilation / extractors
Electrical & Access
- Electrical faults
- Lighting issues
- Doors & locks
- Locksmith services
- Windows & glazing
- Boarding / temporary security
Building Fabric
- Roofing / water ingress
- Carpentry & joinery
- Flooring repairs
- Painting & decorating
- Brickwork / general building
- Kitchen & bathroom repairs
Environment & General
- Damp / mould / condensation
- Pest control
- Graffiti removal
- Cleaning / specialist cleaning
- Grounds / external works
- Handyman / general maintenance
Connected services
Part of one joined-up model.
Emergency desk · Open 24/7
Let's build a better FM model.
Talk to us about a single property, a specialist workstream or a complete nationwide solution. For emergencies, call the hotline now.