24/7/365 response
Emergency & make-safe. When the issue cannot wait.
Trained call handling, triage, rapid mobilisation and practical make-safe action — protecting people, property and assets at any hour, every day of the year.
Protect. Stabilise. Then fix properly.
Where a permanent repair can't reasonably be completed on the first attendance, the priority is to make safe, prevent further damage, stabilise the incident and define the permanent remedial solution.
Priority attendance configured to your agreed service level, with enhanced options for attendance within one hour where service level and location allow.
A coordinated response to immediate property risk.
Water & Drainage
Major leaks, burst pipes, loss of water, emergency drainage and sewage incidents.
Electrical & Gas
Electrical failures, dangerous defects and gas-related emergencies.
Weather & Building
Roof leaks, storm damage, flood damage, dangerous building elements and fire damage.
Security & Access
Emergency glazing, broken doors and windows, forced-entry damage, locksmith attendance and boarding-up.
Health & Hygiene
Emergency cleaning, contamination incidents, pest emergencies and immediate health and safety hazards.
Make-Safe & Recovery
Temporary protection, isolation, containment, evidence capture and permanent repair planning.
Leave the property and call the National Gas Emergency line on 0800 111 999.
Then call our 24/7 hotline on 0247 5222 999 so we can coordinate the follow-on work.